About The Position

The Epic Security Analyst (Product Services & Management Analyst) is responsible for analyzing, verifying, tracking, and recommending for Project, Product, and Solution implementation and maintenance. This role acts as a liaison between various agile and project teams, delivering product and solution plans and training materials throughout the implementation phase, and ensuring smooth operations post-implementation. An Epic Security certification is highly preferred for this position.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • Minimum of 3 years of relevant experience, required.

Nice To Haves

  • Epic Security certified
  • Bachelor's degree in Computer Science, Business, or Engineering, preferred.
  • Experience working in a dynamic, high-technology environment, preferred.
  • Excellent communication, interpersonal & leadership skills, preferred.

Responsibilities

  • Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery.
  • Serves as a liaison between business and technology teams.
  • Participates in developing and delivering training programs for current and prospective users; educates practice, site, and corporate management on project operations and procedures.
  • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.
  • Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements.
  • Performs solution audits; resolves discrepancies, as required.
  • Collaborates with implementation teams to resolve user issues.
  • Consults with departments to provide customer support during and post implementation.
  • Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and designs transition and implementation plans.
  • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
  • Performs related duties as required.
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