Epic Resolute Professional Billing Analyst in Clinical Information Technology

UT Health Science Center at Houston • Texas Medical Center-Houston, TX

83d • Remote

About The Position

We are seeking an Epic Application Specialist to focus on the Resolute Professional Billing module. This role will be classified I-IV based on experience and education. The employee will be responsible for the ongoing design, development, testing, validation, and support of all assigned Resolute Professional Billing modules across the healthcare system. They collaborate with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and support the planning and execution of project plans. Work with end users to help communicate improvements needed for business processes and contribute directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective. This is a full-time role that will be classified as exempt. You will work for an office in the heart of the Texas Medical Center, but this role can be remote as long as the candidate resides or plans to reside in the State of Texas.

Requirements

• Active Epic certification in Epic's Resolute Billing module is required.
• Bachelor's degree in computer science, business, or a related discipline; equivalent years of related experience in health care or information technology will be considered in lieu of the education requirement.
• Two (2) years of experience in a healthcare-related field are required.
• Large-scale health care systems planning and implementation experience on application software products preferred.

Responsibilities

• Obtains and maintains expertise in the support and optimization of assigned Epic module(s).
• Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes, and analysis of new functionality of applications.
• Reviews, builds, tests, and implements new functionality via System Upgrades and Special Updates.
• Works and manages multiple tasks with guidance/assistance.
• Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines a mitigation plan for resolution with minimal guidance.
• Assists in the development and documentation of internal procedures to use in conjunction with Epic applications.
• Meets build deadlines as communicated by the Application Director.
• Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system.
• Performs unit testing of application configurations and builds in appropriate non-production environments, to identify defects and create resolution plans accordingly.
• Participates in the creation of relevant and meaningful test scripts for application, integrated, and end-user acceptance testing.
• Performs testing in a structured manner, follows any defined test scripts, and documents results.
• Follows established guidelines for system change control.
• Creates and maintains documentation for change management.
• Collaborates with peers to ensure process design, interface development, testing, and end-user training are performed to quality standards.
• Performs basic project management activities for the development and implementation of system changes and small projects with minimal guidance.
• Develops application-specific reports; provides technical specifications and assistance to report developers as needed.
• Performs other duties as assigned.

Benefits

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equate to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!
• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts, including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree