Epic Resolute Analyst Senior

Corewell Health • Southfield, MI

1d • Onsite

About The Position

This position will support Hospital and Professional billing in the self-pay space, including patient estimates and financial assistance. Responsible for responding to requests from users for new or modified systems. This may involve planning, designing, and analyzing various programs or software. Consults with users to identify current operating procedures, define system requirements, determine programming, and output needs. Recommends and approves technical and procedural design for new or revised applications, including system specifications and programming guidelines. Responsible for documentation to describe program development, logic, coding, and corrections. Essential Functions Responsible for the planning, design, testing, implementation, support and analysis of programs and software. Recommends technical and procedural designs for new or revised applications, including system specifications and programming guidelines. Consults with users to identify current operating procedures for departmental changes, defines system requirements, identifies programming and output needs, and develops designs to meet these needs. Also documents program development, logic, coding, and corrections. Takes ownership of resolution for product and/or implementation issues. Participates in risk assessment and assists in root cause analysis. Ensures that change management policies and procedures are being applied. Provides mentorship to less senior team members and is accountable as a role model for customer service excellence. Provides forward-thinking technical leadership for application systems, and utilizing an understanding of both the current and future states of the technology is able define and articulate pros, cons and recommendations to senior leadership. Participates in an on-call rotation outside of regular business hours.

Requirements

• Bachelor's Degree or equivalent
• At least 5 years of relevant experience in a related field
• Epic Hospital Billing or Professional Billing certification completed upon hire
• Experience working with Epic

Nice To Haves

• Master's Degree or equivalent
• Experience planning, design, testing, implementation, support and analysis of programs and software
• Experience in systems development lifecycle, including requirements gathering and design
• Participant in multiple phases of an integrated system implementation

Responsibilities

• Responsible for the planning, design, testing, implementation, support and analysis of programs and software.
• Recommends technical and procedural designs for new or revised applications, including system specifications and programming guidelines.
• Consults with users to identify current operating procedures for departmental changes, defines system requirements, identifies programming and output needs, and develops designs to meet these needs.
• Documents program development, logic, coding, and corrections.
• Takes ownership of resolution for product and/or implementation issues.
• Participates in risk assessment and assists in root cause analysis.
• Ensures that change management policies and procedures are being applied.
• Provides mentorship to less senior team members and is accountable as a role model for customer service excellence.
• Provides forward-thinking technical leadership for application systems, and utilizing an understanding of both the current and future states of the technology is able define and articulate pros, cons and recommendations to senior leadership.
• Participates in an on-call rotation outside of regular business hours.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees