Epic Radiant and Cupid Specialist

Deloitte•Washington, DC

48d•$118,200 - $129,400

About The Position

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on - 2/28/2026 Work you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them. Responsible for work assignment & prioritization across shores and perform estimations. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture. Develop solutions following established technical design, help shape requirements; and resolve ambiguities. Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership.â¯Owns and drives governance on processes and compliance. Anticipates, prepares, and escalates upcoming issues/risks. Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members. Design templates or scripts to automate everyday developer or operations functions.â¯Lead problem management to reduce recurring incidents and identify improvementâ¯opportunities.â¯ Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams.â¯Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application. On an as-needed basis, provide on-site support within the organization. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications

Requirements

6+ years of recent experience on Epic Radiant & Cupid Support & Maintenance
Must have a current Epic Radiant & Cupid Certification
Experience of leading a team with 10 members or more
Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting
Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts
Ability to identify team members and quickly ramping up teams for small to medium sized projects
Ability to develop and maintain documentation of business processes /system enhancements.
Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills
Proactive drive on improvement and innovation ideas
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Nice To Haves

Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience
Knowledge and experience working with Microsoft Office tools
Ability to follow engagement specific project delivery processes
Experience working on agile development teams (ideally leveraging Scrum or Kanban)

Responsibilities

In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes.
Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities.
Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them.
Responsible for work assignment & prioritization across shores and perform estimations.
Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture.
Develop solutions following established technical design, help shape requirements; and resolve ambiguities.
Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership.
Owns and drives governance on processes and compliance.
Anticipates, prepares, and escalates upcoming issues/risks.
Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.
Design templates or scripts to automate everyday developer or operations functions.
Lead problem management to reduce recurring incidents and identify improvement opportunities.
Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams.
Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application.
On an as-needed basis, provide on-site support within the organization.
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.