Epic Provider Mastery Support Analyst

Baptist Health

293d • Remote

About The Position

Baptist Health is looking for an Epic Provider Mastery Support Analyst to join our team. This is a remote position that requires residency in KY or IN. Under general direction, this role will be responsible for the application and integration of information technology in the healthcare setting. The Mastery level analyst will be responsible for on-site, face-to-face workflow analysis and plan development and implementation to improve the clinical satisfaction and proficiency with Epic EHR. This position will serve as a liaison between the IT department and operations to align system design with operational processes for Baptist and Connect Sites. This includes data collection, advanced workflow analysis, system user personalization, testing, training, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and MIPS (Promoting Operability).

Requirements

• Bachelor's degree
• Two years direct experience in ambulatory clinical setting, coding/billing or Epic implementation at the elbow support
• Must be able to travel between Baptist facilities statewide, that may include overnight stays
• Provider Mastery and Clinical Mastery in Epic credentialing in Ambulatory Provider: Subspecialties: OB/GYN, Cardiology, Surgery, Primary Care, Physical Therapy, Behavioral Health, Urgent Care, and Oncology
• Must obtain Epic Credentialing in AMB Clinical or Provider application within 6 months

Responsibilities

• Performs one-on-one in person assessments and workflow reviews of Epic efficiency and proficiency for providers and clinical staff.
• Demonstrates advanced knowledge of Epic personalization and customization tools to improve efficiency and proficiency for observed workflows.
• Develops personalized, detailed, and comprehensive plans and partners with the clinician to determine ways to integrate Epic more seamlessly into their daily routines.
• Understands and can communicate Baptist policies and procedures on documentation standards and workflows.
• Continually assess end user workflows and identify areas for personalization or build improvements.
• When needed, provide instructor-led classroom, virtual, and one-on-one training to end users in conjunction with the training and support team.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree