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Kforce has a client that is seeking an Epic Project Manager in Rockledge, FL. The primary responsibilities include managing multiple workstreams as part of the company's Epic implementation, accomplishing initiative goals through appropriate methodologies for gathering, defining, and documenting requirements, process and data flows and analysis, project and change management, as part of initiative support. The role also involves performing effective risk and issue management and reporting, escalating as needed to ensure timely resolution and mitigation. The Project Manager will leverage appropriate conflict management and problem resolution skills, utilize resources effectively, monitor and track budgets, adjusting expenditures as necessary, and work within the approved budget. Additionally, the position requires identifying, documenting, and baselining change requests in scope, time, and schedule, as well as effectively communicating initiative status and operational issues to sponsors, team members, and stakeholders using applicable communication paths. Providing outstanding customer service to the organization is also a key aspect of this role, which includes displaying courtesy and sensitivity, managing difficult or emotional customer situations, meeting commitments, responding promptly to customer needs, and soliciting customer feedback to improve service.
