Epic Program Manager IV

Medica • Minnetonka, MN

4d • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Responsible for the implementation and maintenance of Medica's Epic Payer Platform Health Services program. Owns the end-to-end implementation of Epic Payer Platform capabilities to Health System partners. Supports internal business owners and coordinates with IT partners for downstream capabilities. Supports platform configuration for new and existing capabilities. Responsible for internal program success reporting and external value reporting for providers. Responsible for managing highly visible Epic projects that cross multiple business and IT areas. This role must partner with Epic, IT and other stakeholders to ensure the right blend of skills are available to support successful delivery of the Epic Program.

Requirements

• Bachelor's degree or equivalent experience in related field
• 7 years of work experience beyond degree

Nice To Haves

• Knowledge of health care functions between payers and providers, quality, risk adjustment, or care management
• Advanced working knowledge of Epic, preferably from the payer perspective
• EPP work experience desired

Responsibilities

• Recruits and implements new customers
• Responsible for expanding current capabilities and implementing new capabilities on Medica's Epic Payer Platform
• Provides direction to other staff and performs more advanced responsibilities with minimal supervision
• Providers leadership and consultation to internal Medica teams to support current use cases and to help develop additional use cases
• Providers leadership and support with our vendor Epic
• Ensure strong Epic program governance which includes proactive risk and issue management and reporting
• Responsible for tracking and measurement of internal program success and individual health system value propositions

Benefits

• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager