Epic Principal Trainer

CentraCare•Saint Cloud, MN

1d•$68,939 - $103,442

About The Position

The Principal Trainer is an integral member of a project team and will participate in ongoing education and communication improvement efforts in order for end users to achieve optimal system functionality practices and ultimately quality patient care. The Principal Trainer designs, updates, maintains, enhances, and delivers training programs to optimize the utilization of Epic across CentraCare and our Affiliated partners. The Principal Trainer will serve as a training expert in assigned EPIC application module(s) and will be in frequent contact with operational, administrative and IS Epic build staff in order to continue mastery of an Epic application and the specific workflows of that application. The Principal Trainer is responsible for designing building, testing, as well as troubleshooting of application and technical issues related to training environments. Managing updates related to training, and conducting training for new staff, including Credentialed Trainers. The incumbent is responsible for achieving an in-depth understanding of the assigned software, policies and procedures, and workflows. This includes business and clinical analysis, instructional design, curriculum development, training, assessment and evaluation; end user system documentation and application support; and building, testing, and maintaining the training environment. Incumbents are responsible for analyzing training and ongoing support needs and developing and implementing processes meet those needs through various methodologies while adhering to and maintaining organizational and regulatory standards determined by Leadership. The Principal Trainer is a member of the project team and participates in discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for ongoing system changes, projects and upgrades. The incumbent will identify and manage resistance to change as related to their respective application(s) of responsibility.

Requirements

Bachelor's degree in Education, Instructional Design, Adult Learning, Technical Writing, English, Healthcare, Communications, or related field required
Minimum of 3 years of direct work experience
If no degree, a minimum of 5 years of direct work experience in education or healthcare required
5 years of experience in instructional design and developing adult education programs designed to reach a diverse audience
Knowledge of adult learning theory, group dynamics, group facilitation, needs analysis, instructional design, program design and evaluation, and change management
Strong technical writing skills (course content/outlines, training tools, participant materials, instructor guides and related documentation
Experience presenting effectively and confidently, tailoring delivery for desired results
Advanced proficiency in Microsoft Office Applications (Excel, Word, Visio, PowerPoint), Adobe Acrobat Pro, and Captivate

Nice To Haves

EPIC certification in assigned applications(s) highly preferred
1 years Epic credentialed trainer in one or more applications; experience with Epic TED (training environment design) and training tools

Responsibilities

Designs, updates, maintains, enhances, and delivers training programs to optimize the utilization of Epic
Serves as a training expert in assigned EPIC application module(s)
Designs building, testing, as well as troubleshooting of application and technical issues related to training environments
Managing updates related to training, and conducting training for new staff, including Credentialed Trainers
Achieving an in-depth understanding of the assigned software, policies and procedures, and workflows
Analyzing training and ongoing support needs and developing and implementing processes meet those needs through various methodologies while adhering to and maintaining organizational and regulatory standards determined by Leadership
Participates in discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for ongoing system changes, projects and upgrades
Identify and manage resistance to change as related to their respective application(s) of responsibility.