Epic Principal Trainer, Corporate, Greenville, FT, Day
About The Position
Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for building and maintaining the EMR training environment. Responsible for updating and modifying all training materials, including lesson plans, exercise books, job aids, simulations and scenarios in MST and in production. Works closely with the Epic Analysts to ensure alignment in system updates and other application enhancements. Audits educators during facilitation, offering feedback, suggestions, and when necessary, a remediation plan. Responsible for training end users, when needed. Other responsibilities include rebuilding and refreshing MST environment, managing and owning Application Parking Lot, maintaining Template Training requirement crosswalk process and maintaining the Training Schedule and Catalogue. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference Builds and maintains the training environment used in providing end-user training on EMR (Epic). Updates and modifies training materials and MST for systems/programs (Epic, others) and maintains accuracy of lesson plans, exercise books, job aids, simulations and scenarios. Credentials/cross trains and audits educators on assigned applications. Collaborates with Epic Analysts to ensure alignment in system updates and other application enhancements. Develops and delivers remediation plan to educators, as needed. Troubles shoot issues shared through Service Now, Analysts, or end users. Trains end users on various assigned applications. Performs other duties as assigned.
Requirements
- Education - High School diploma or post-high school diploma earned.
- Bachelor's degree preferred in General Education, Information Sciences, Business Management, Training and Development, Clinical Informatics, Project Management or related field of study.
- Experience - Minimum 3 years of healthcare experience with at least 2 years of Epic education/training experience.
- Skill and experience in education.
- In Lieu Of In lieu of two (2) years of Epic education/training, three (3) years’ experience as an Educator or Trainer will be accepted.
- Certification in Epic Application Curriculum - must be obtained within 90 days of hire
- Certification in Epic Application Training Environment - must be obtained within 90 days of hire
- Basic computer skills (word processing, database)
- Knowledge of Office Equipment (fax/copier)
- Mathematical Skills
- Project management skills
- Adult learning education theory
- Experience developing customized training materials
- Ability to trouble shoot issues and provide viable and valuable solutions.
- Working knowledge of EMR environment and well-versed in all applications so that they can, with high quality, credential and cross train educators on assigned applications.
- Working knowledge of Epic Application Curriculum and Epic Application training environment.
Responsibilities
- Builds and maintains the training environment used in providing end-user training on EMR (Epic).
- Updates and modifies training materials and MST for systems/programs (Epic, others) and maintains accuracy of lesson plans, exercise books, job aids, simulations and scenarios.
- Credentials/cross trains and audits educators on assigned applications.
- Collaborates with Epic Analysts to ensure alignment in system updates and other application enhancements.
- Develops and delivers remediation plan to educators, as needed.
- Trouble shoot issues shared through Service Now, Analysts, or end users.
- Trains end users on various assigned applications.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
