Epic Principal Trainer - Optime/Radiant/Cupid

Saint Francis Health System • New Haven, CT

122d • Remote

About The Position

The Epic Principal Trainer is responsible for developing and maintaining Epic course curricula and supporting training materials. This role involves building, testing, and maintaining the training environment, as well as delivering Epic curricula to end users using training strategies that accommodate various learning styles. The trainer will also educate and train other trainers, work with the Training Team to analyze and coordinate the availability of trainers, schedules, rooms, workstations, and other resources, and answer Epic functionality questions from Managers and end users.

Requirements

• High School Diploma or GED required; Bachelor's Degree preferred.
• Obtain and maintain Epic certification in assigned application module(s).
• 0 - 6 months of related experience required.
• Ability to work with Microsoft Office applications for the production and management of training materials and interoffice communication.
• Excellent interpersonal and communication skills.
• Strong teaching skills demonstrated on various projects, particularly related to healthcare.

Responsibilities

• Develop and implement classroom training, one-to-one training, computer-based training, and just-in-time (JIT) training for clinical or revenue cycle personnel on various functions and applications of the electronic health record.
• Set up and deliver training in a formal class setting or provide at-the-elbow support/optimization in the workplace setting.
• Plan, identify needs, and implement programs and materials to achieve necessary skills/competencies to meet patient safety, data management, compliance, HIPAA, CHI policies and procedures, Joint Commission, and other regulatory requirements.
• Facilitate problem solving and conflict resolution related to practitioner usage of the electronic health record.
• Recommend changes and determine outcomes to improve the quality of education, patient safety, staff efficiency, and organizational effectiveness.
• Collaborate and communicate with Information Services, various steering groups, and users to coordinate enhancements, resolve operational problems, and improve operational quality.
• Participate in departmental meetings, quality improvement activities, and committees as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees