Epic PB Analyst
About The Position
CTG is seeking to fill an Epic PB Analyst position for our client. Location: San Mateo, CA Duration: Contract to hire Duties: Configure, build, test, and maintain Epic Professional Billing (PB) functionality Analyze business workflows and translate requirements into system design and solutions Collaborate with revenue cycle, coding, and clinical teams to improve billing processes Support charge capture, claims processing, payment posting, and denial management workflows Troubleshoot system issues and provide timely resolution or escalation Perform system upgrades, enhancements, and optimization initiatives Develop and maintain documentation, including workflows, build specifications, and training materials Participate in testing efforts (unit, integrated, and user acceptance testing) Ensure compliance with regulatory standards and billing guidelines (e.g., CMS, HIPAA) Provide end-user support and training as needed Monitor system performance and recommend improvements Skills: Strong understanding of Epic Professional Billing (PB) application functionality Expertise in revenue cycle management and professional billing workflows Experience with charge router, fee schedules, claims editing, and reimbursement workflows Knowledge of CPT, ICD-10, and HCPCS coding standards Familiarity with clearinghouses and payer requirements Strong analytical, troubleshooting, and problem-solving capabilities Ability to communicate effectively with technical and non-technical stakeholders Experience with system configuration, testing, and production support Experience: 5+ years of experience supporting or implementing Epic PB Proven experience in healthcare IT, specifically within revenue cycle operations Experience working in a hospital or healthcare system environment Demonstrated success in system optimization and workflow improvements Education: Bachelor’s degree in Healthcare Administration, Information Systems, Business, or related field (or equivalent experience) Epic Professional Billing (PB) Certification required Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at [email protected]. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $80.00 to $85.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
Requirements
- Strong understanding of Epic Professional Billing (PB) application functionality
- Expertise in revenue cycle management and professional billing workflows
- Experience with charge router, fee schedules, claims editing, and reimbursement workflows
- Knowledge of CPT, ICD-10, and HCPCS coding standards
- Familiarity with clearinghouses and payer requirements
- Strong analytical, troubleshooting, and problem-solving capabilities
- Ability to communicate effectively with technical and non-technical stakeholders
- Experience with system configuration, testing, and production support
- 5+ years of experience supporting or implementing Epic PB
- Proven experience in healthcare IT, specifically within revenue cycle operations
- Experience working in a hospital or healthcare system environment
- Demonstrated success in system optimization and workflow improvements
- Bachelor’s degree in Healthcare Administration, Information Systems, Business, or related field (or equivalent experience)
- Epic Professional Billing (PB) Certification required
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required
Responsibilities
- Configure, build, test, and maintain Epic Professional Billing (PB) functionality
- Analyze business workflows and translate requirements into system design and solutions
- Collaborate with revenue cycle, coding, and clinical teams to improve billing processes
- Support charge capture, claims processing, payment posting, and denial management workflows
- Troubleshoot system issues and provide timely resolution or escalation
- Perform system upgrades, enhancements, and optimization initiatives
- Develop and maintain documentation, including workflows, build specifications, and training materials
- Participate in testing efforts (unit, integrated, and user acceptance testing)
- Ensure compliance with regulatory standards and billing guidelines (e.g., CMS, HIPAA)
- Provide end-user support and training as needed
- Monitor system performance and recommend improvements
Benefits
- a competitive benefit package is also offered
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What This Job Offers
Career Level
Mid Level
Number of Employees
501-1,000 employees
