Epic Optime Sr Analyst - Remote

UnitedHealth Group Inc.•Franklin, TN

59d•$89,900 - $160,600•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Epic Optime Sr Analyst combines healthcare and technology to enhance lives through performance, collaboration, and opportunity. Innovation focuses on making healthcare data accessible, safe, and reliable. The Optum Enterprise Epic Services team in Nashville, TN, leverages clinical, consulting, delivery, technology, and operations expertise to improve care. Solid candidates demonstrate self-motivation, leadership, and collaboration, fostering diversity and inclusion. Responsibilities include leading application projects, providing Epic product expertise, collaborating with end users, and maintaining documentation. Required qualifications include active Epic certification, Epic experience, and healthcare domain knowledge. Preferred qualifications include team management, device integration, and proficiency with Excel, Visio, PowerPoint, and SharePoint. Key competencies include time management, Epic EMR knowledge, teamwork, relationship building, and solid consultative skills. Careers with Optum focus on improving healthcare through innovative ideas and high-performance teams. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Our Center of Excellence, located in Nashville, TN, is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

Active / current Epic certification in at leastâ¯one area; Optime and Anesthesia
4+ years Epic experience as an analyst
Direct client healthcare domain knowledge such as Periop workflows, and Anesthesia workflows
Ability and willingness to travel up 25%

Nice To Haves

Experience with device integration and/or Capsule
Proficiency with Excel, Visio, PowerPoint and SharePoint
Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

Responsibilities

Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epicâ¯software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Optime/Anesthesia
Collaborate with end usersâ¯to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
Work with trainers to develop and maintain application specific training curriculum and materials
Develop solid relationships with operational stakeholders, customers and business partners
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate