EPIC Lab Operations Industrial Engineer

Applied Materials • Santa Clara, CA

19d • Onsite

About The Position

We are seeking an experienced Industrial Engineer to define and continuously improve the operational model for the EPIC Center. This role will establish how lab operations run day-to-day, ensure alignment with business objectives, and drive ongoing measurement and optimization of lab services. In addition to process engineering, the role will manage the business side of lab information systems—collecting requirements, defining solutions, and overseeing roadmaps for internal systems and related projects.

Requirements

• Bachelor’s degree in Industrial Engineering or related field; advanced degree preferred.
• 5+ years of experience in industrial engineering, operations management, or lab operations within the semiconductor industry.
• Proven ability to model, analyze, and optimize complex business processes.
• Familiarity with lab data domains and operational systems; ability to define system requirements and collaborate with IT teams.
• Experience managing business requirements and roadmaps for enterprise or lab information systems.
• Strong knowledge of operational metrics, continuous improvement methodologies (Lean, Six Sigma), and data analytics.
• Excellent communication and stakeholder management skills.

Responsibilities

• Design the EPIC Lab Operations Model: Develop workflows, service definitions, and role-based task mapping to ensure efficient and scalable operations.
• Process Analysis & Optimization: Identify inefficiencies in lab workflows and implement improvements to reduce cycle time and enhance service quality.
• Performance Measurement: Define KPIs and success metrics for lab operations; establish systems for continuous monitoring and reporting.
• Data & Systems Integration: Understand lab data domains and digital systems (e.g., MES, scheduling, asset tracking) to propose solutions and requirements that support operational goals.
• Information Systems Management: Gather and document business requirements for lab operations systems. Define functional specifications and collaborate with IT and engineering teams. Develop and maintain system roadmaps aligned with operational priorities. Oversee projects related to lab information systems, ensuring timely delivery and stakeholder alignment.
• Continuous Improvement: Use data insights to refine processes, improve resource utilization, and enhance customer experience.
• Cross-Functional Collaboration: Act as a liaison between lab operations and enabling functions such as Facilities, EHS, Security, IT, and AIx to ensure seamless integration.
• Documentation & Standards: Create and maintain detailed process documentation, SOPs, and operational guidelines.
• Change Management: Lead adoption of new processes and tools through stakeholder engagement, training, and feedback loops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees