Epic Inpatient System Analyst

Children’s Hospital of Philadelphia•Philadelphia, PA

15d•$81,670 - $104,130•Hybrid

About The Position

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. A System Analyst II is an intermediate level position in the System Analyst job family. A person in this position will be required to work with a team of analysts to provide tier two support for their customers. Performs intermediate level system configuration changes and maintenance to support the lifecycle of the application. This department works approximately 80% remotely, 20% on site in our Philadelphia office on an as-needed basis.

Requirements

Bachelor's Degree - Required
At least one (1) year experience working within a healthcare environment and within Information Systems. Required
Excellent communication and teamwork skills. (Required proficiency)
Intermediate critical thinking, problem-solving and troubleshooting skills. (Required proficiency)
Proficient skills in Microsoft Office products. (Required proficiency)
Basic ability to facilitate meetings (Required proficiency)
Basic documentation skills (Required proficiency)

Nice To Haves

Bachelor's Degree Computer Science, IS, Business, or Healthcare - Preferred
Epic Orders preferred
Epic ClinDoc preferred
Epic Case Management preferred
Experience with Epic Communications preferred
At least two (2) years working within a healthcare environment and within Information Systems. Preferred

Responsibilities

Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
Identifies, analyzes and resolves data and system issues of intermediate complexity.
Works independently in support of team initiatives.
Gathers requirements, develops specifications prepares documentation.
Develops, validates and executes comprehensive test plans.
Performs 24/7 on call support if applicable.
Communicates effectively with clients and colleagues.
May be required to travel to/from and work in the various CHOP locations, including patient care areas.
May be required to travel for mandatory certifications.
May be designated a Health Care Worker
Understand and comply with all enterprise and DTS departmental information security policies, procedures and standards.
Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.