Epic Inpatient Orders Clinical Informaticist

Children's Healthcare of Atlanta

1d

About The Position

This position will require strong clinical knowledge of inpatient ordering along with familiarity of working with order sets, evidenced-based practice, clinical guidelines, and regulatory requirements. This role will work closely with physicians, nurses, pharmacists, and other allied health roles to ensure orders and workflows are aligned with system policy, evidence -based practice, regulatory, and organization standards. Additional job duties include implementation and support of clinical inpatient technology applications and function as a liaison between Information Systems & Technology and clinical end user patient care departments, vendors, and other technical experts.

Requirements

• 2 years of experience in a clinical setting
• College graduate with clinical degree or equivalent experience
• State or national license in a clinical field, e.g., Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact, Respiratory Care Practitioner (RCP), Medical Technologist (MT), or Dietitian/Nutritionist
• Certification as applicable to position
• Ability to apply creative methods to analyze and enhance operational workflows through combined use of clinical expertise and information technology
• Proven strong oral and written communication skills with a diverse population
• Proven organizational, problem-solving, analytical, and time management skills
• Strong interpersonal skills to interact positively and productively with teams across organizational lines
• Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements
• Flexibility to manage multiple initiatives and shift priorities based on business needs
• Ability to perform job duties independently with minimal supervision

Nice To Haves

• Experience in pediatrics
• Experience in implementing or supporting clinical information systems and/or advanced computer skills
• Experience in Epic Inpatient module
• Epic certification in Inpatient Orders
• Bachelor’s or higher degree in Nursing or allied health field

Responsibilities

• Functions as a business partner with service lines, departments, individuals, and coworkers.
• Develops in-depth knowledge of system capabilities, applications, and processes to function effectively as an educator and expert for system users.
• Advises clinical operational users on integration of technical systems with their workflows.
• Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs.
• Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building.
• Coordinates operational and capital project requests with appropriate Information Systems & Technology and operational teams.
• Acts as contact point with Information Systems & Technology regarding system down time.
• Provides technical support services.
• Provides Epic and other applications software support, file maintenance, and build for break-fixes, optimizations, special updates, upgrades, and implementations.
• Provides assessment, coordination, documentation, release note review, testing, and implementation of programming, upgrade, and project requests.
• Maintains strong and positive relationships with all application vendors.
• Provides on-call coverage as scheduled.
• Provides project management services and support.
• Follows Information Systems & Technology project management protocol.
• Advocates user perspective and focuses on ensuring a comprehensive support plan and documentation.
• Works with end users to navigate the project request process.
• Ensures compliance with Information Systems & Technology, Children’s Healthcare of Atlanta, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, and procedures.
• Provides system solutions in accordance with regulatory guidelines.
• Follows prescribed change management and time reporting processes and documentation requirements.
• Responds to support calls within designated times according to priority and provides regular updates until resolution.
• Provides and communicates clear documentation for support, status, and issues resolutions.
• Remains current on Epic new version training for all applicable Epic certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees