Epic Healthy Planet Analyst

Kyndryl

16h

About The Position

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. About the Role: We are seeking an experienced Epic Healthy Planet Analyst to join our team and play a key role in optimizing and supporting Epic applications. This position requires strong technical expertise, leadership skills, and the ability to collaborate across teams to deliver high-quality solutions that meet organizational goals.

Requirements

Epic Certifications: Healthy Planet, Compass Rose, Ambulatory, Cognitive Computing Models badge
5+ years progressive experience in Epic application development including Optimization, Implementation and Production Support
Proven ability to manage all aspects of optimization/project implementation including leading/facilitating meetings, time management, analyst build, testing, implementation, cross application team engagement
Proven ability and troubleshooting skills ensuring production support work is completed in a timely manner adhering to defined account SLAs
Experience in being a liaison with business operational leaders at all levels including directors
Strong experience with developing Epic reports, Health Maintenance topics, CMS requirements and reporting, Quality Measures and Metrics
Strong experience in Cognitive Computing models and RME
Strong documentation skills that include workflows, test scripts and tip sheets
Willingness to travel onsite to Providence Rhode Island as needed for onsite support, upgrades or meetings as needed (<10%)
Be available for On Call rotation with application team

Nice To Haves

Cogito - Epic Certification is a plus
Service Now incident, change and project management a plus
Bachelor’s degree in Computer Science or Information Technology

Responsibilities

Lead and manage all aspects of Epic optimization and implementation projects, including meetings, timelines, build, testing, and deployment.
Provide production support and troubleshooting to ensure timely resolution of issues in adherence to SLAs.
Serve as a liaison with operational leaders at all levels, including directors.
Develop Epic reports, Health Maintenance topics, CMS reporting, Quality Measures, and Metrics.
Work with Cognitive Computing models and RME to enhance system capabilities.
Create detailed documentation, including workflows, test scripts, and tip sheets.
Participate in on-call rotation and travel onsite (<10%) for upgrades, support, or meetings.