Epic Credentialed Trainer

EvergreenHealth • Kirkland, WA

133d • $31 - $49

About The Position

Delivers structured education on the Epic electronic medical record (EMR) to diverse multidisciplinary teams. Leads Day-in-the-Life learning activities and provides at-the-elbow and online support. This role also participates in training and curriculum development activities to support new employee orientation, upgrades, and other ongoing training needs.

Requirements

• 2 years of recent experience and demonstrated proficiency teaching and supporting Epic EMR.
• 1 year of experience using a Learning Management System.
• Experience working in healthcare.
• Advanced knowledge of Microsoft Office (Word, PowerPoint, OneNote, Teams).
• Ability to demonstrate knowledge of adult learning theory and expertise in all assigned EMR applications within 4-6 weeks of hire.
• Must obtain Credentialed Trainer status in assigned application within 6 weeks of assignment.
• Ability to travel to various locations outside of the main EvergreenHealth campus.
• Ability to facilitate training events which may take place outside of regular business hours, such as evenings, nights and weekends.
• Outstanding communication and presentation skills.
• Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience.
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements.
• Excellent verbal and written communication skills.
• Ability to work independently and as a team member across multiple teams.
• Ability to develop, document and ensure adherence to technical standards.
• Ability to research and perform analysis to resolve complex issues.
• Ability to understand customer requirements and their impact on technical directions of a solution.

Nice To Haves

• Bachelor’s degree in education, instructional design, or healthcare related field strongly preferred.
• Clinical experience is highly desirable.
• Strong knowledge of change management.

Responsibilities

• Provides in-person classroom instruction and facilitates high-quality virtual training events to end users at all levels of the organization.
• Facilitates Day-in-the-Life (DIL) activities.
• Assists as a roamer and supports classroom training as needed.
• Collaborates with principal trainers, clinical informatics, analysts, and subject matter experts to ensure content meets the process, workflow, and functionality needs of end users.
• Evaluates training effectiveness and makes recommendations for improvement.
• Creates job aids and other end user support materials.
• Facilitates study halls and user settings labs for providers or other attendees.
• Teaches refresher, optimization, and skills-enhancement classes.
• Provides at-the-elbow and telephone/online support as needed.
• Performs other duties as assigned.

Benefits

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits

What This Job Offers

• Number of Employees: 1,001-5,000 employees