Epic Credentialed Trainer, Corporate, Full Time, Days
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About The Position
The Technical Systems Educator is primarily responsible for delivering end-user training for all EMR (Epic) system applications, working closely with physicians, providers, and non-clinical staff in order to develop competence in the use of clinical and business information systems. Additionally, they are responsible for creating and delivering end user training for corporate-wide system applications, such as Workday, Microsoft 365, etc. They serve as the primary educator and post-support knowledge trainer in various applications for individuals, groups and teams. The Technical Systems Educator works closely with Epic Analysts to ensure curriculum is tested and updated timely and with high quality. They are responsible for providing at-the-elbow (ATE) concierge service for physicians and, as needed/per special requests, other clinicians. Educators must acquire and maintain credentialing status in every assigned application they teach. Collaboration with subject matter experts (SMEs) to extract updated information for curriculum development/enhancement and classroom delivery is a must. In addition to New Team Member education, Technical Systems Educators are responsible for Epic implementations/upgrades, system-wide.
