About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Epic Consulting team, you will design, configure, test, and implement changes to assigned Epic system applications. As a Senior Associate, you will lead operational work groups, engage stakeholders, and mentor other analysts while navigating complex workflows. This position provides an exciting opportunity to influence healthcare technology and improve operational productivity through innovative solutions.

Requirements

  • Bachelor's Degree
  • At least 4 years of experience in Epic system applications
  • Aura, EpicCare Ambulatory, Care Everywhere, Beaker Certification

Nice To Haves

  • Master's Degree in Health Administration, Business Administration/Management preferred
  • Proven leadership in project management and change initiatives
  • Excelling in innovative problem-solving and communication
  • Demonstrating knowledge of Epic AURA and laboratory workflows
  • Understanding industry standards and audit requirements
  • Prioritizing workloads and managing multiple projects
  • Mentoring and guiding junior team members
  • Collaborating effectively across diverse teams
  • Developing and maintaining system documentation

Responsibilities

  • Design and implement changes to Epic system applications
  • Lead work groups to gather and analyze requirements for new projects
  • Engage with stakeholders to secure alignment on system configurations
  • Mentor analysts to foster their professional development
  • Navigate complex workflows to improve operational efficiencies
  • Collaborate with Epic representatives and subject matter experts
  • Test and validate changes to secure system functionality
  • Maintain documentation for every system modification and enhancement

Benefits

  • PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
  • To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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