Epic Certified Applications Analyst

Valley Health • Winchester, VA

131d

About The Position

Epic Certified Applications Analyst implements and maintains Epic systems and databases to ensure optimum performance. Epic Certified Applications Analyst manages complex Information System projects/products in order to provide automated solutions that meet business needs using the Epic solution. Maintains Epic applications and facilitates updates, new releases and system enhancements. Communicates project and team status to internal and external audiences when necessary. Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Assists in development and training of existing and new employees. Serves as an advocate for VHS needs in all efforts related to the Inova/VHS Alliance. Remains current on programming tools, methodologies and industry standards, as evidenced by participation in training classes and timely completion of Epic New Version Training/Continuing Education. On Call required.

Requirements

• Bachelor's Degree in Healthcare or Information technology related field or four (4) years of equivalent work experience required.
• Minimum of three (3) years' experience in an IT or healthcare role required.
• At least one Epic certification required.
• Epic end user experience preferred.
• Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required.
• Competent in Microsoft Office required.
• Strong verbal/written communication and follow up skills required.
• Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required.
• Knowledge of the regulatory requirements for health system EHR's required.
• Ability to lead and mentor application teams required.
• Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required.
• Experience in change management required.
• Experience in intra-system design highly preferred.

Responsibilities

• Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness.
• Evaluates requests for service, participates in vendor demos, site visits, and reference calls.
• Leads in conducting system investigation to determine general feasibility, cost, and alternative system solutions.
• Serves as applications support contact to troubleshoot problems, incorporate end users preferences, ensure the availability of reports and collect other relative information.
• Implements and maintains Epic systems and databases to ensure optimum performance.
• Follows standards for on-call, downtime and request processing.
• Responds to and addresses system issues and requests.
• Analyzes complex processes through collaboration, research, workflow analysis, and data extraction.
• Assists with information Systems projects to provide automated solutions that meet operational/business needs.
• Maintains applications and facilitates updates, new releases and system enhancements.
• Consults with internal customers to validate time line and assumptions and incorporates validated information into the project plan.
• Supports departmental processes such as project management.
• Participates in all phases of review and testing of new enterprise applications and updates.
• Assists in prioritizing and implementing requested changes to enterprise applications systems.
• Analyzes new functionality to assess usefulness and determine an implementation schedule.
• Assists in recruitment, development and training of existing and new employees.
• Remains current on programming tools/methodologies and makes recommendations for team/analyst training programs.
• Communicates status to teammates and internal and external customers.
• Follows through on issues for resolution.
• Effectively reaches out to teams to facilitate issue resolution or address project constraints.
• Escalates and communicates status to Supervisor/Manager/Director.
• Participates in team meetings, huddles and work groups.
• Provides minutes, vendor project correspondence and status reports.
• Assists in the maintenance and communication for new version releases and change control processes.

Benefits

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Health savings account & flexible spending account for childcare
• Life insurance
• Short-term and long-term disability
• Professional development
• Discounts to on-campus dining

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees