Epic Cadence/Prelude Analyst

Kyndryl

9d • $88,680 - $168,480

About The Position

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
We are seeking an experienced Epic Cadence – Prelude Analyst to join our team and lead critical optimization, implementation, and production support initiatives. This role requires strong technical expertise, project management skills, and the ability to collaborate across teams to deliver high-quality solutions that meet organizational goals.

Requirements

• Epic Certifications: Cadence, Prelude, RTE and Welcome
• 5+ years progressive experience in Epic application development including Optimization, Implementation and Production Support
• Proven ability to manage all aspects of optimization/project implementation including leading/facilitating meetings, time management, analyst build, testing, implementation, cross application team engagement
• Proven ability and troubleshooting skills ensuring production support work is completed in a timely manner adhering to defined account SLAs
• Experience in being a liaison with business operational leaders at all levels including directors
• Strong experience with work queues, decision trees, Book It, Fast Pass
• Strong experience with RTE query chaining/plan mapping
• Strong documentation skills that include workflows, test scripts and tip sheets
• Willingness to travel onsite to Providence Rhode Island as needed for onsite support, upgrades or meetings as needed (<10%)
• Be available for On Call rotation with application team

Nice To Haves

• Preferred Epic Certifications: Campaigns, Call Management, and MyChart
• Service Now incident, change and project management experience preferred
• Bachelor’s degree in Computer Science or Information Technology a plus

Responsibilities

• Manage all aspects of Epic optimization and implementation projects, including meetings, timelines, build, testing, and deployment.
• Provide timely production support and troubleshooting to meet SLA commitments.
• Act as a liaison with operational leaders at all levels, including directors.
• Work extensively with Epic tools such as work queues, decision trees, Book It, and Fast Pass.
• Handle RTE query chaining and plan mapping for efficient workflows.
• Create detailed documentation, including workflows, test scripts, and tip sheets.
• Participate in on-call rotation and travel onsite (<10%) for upgrades, support, or meetings.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to work with a leading global IT services company.
• You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
• Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees