Epic Business Specialist II (Technical Analyst)

Select Medical•Mechanicsburg, PA

4d•Hybrid

About The Position

Epic Business Specialist II (ClinDoc/Epic Orders applications) (2-3 days on site/weekly) Employer will NOT sponsor work visas for this position now or in the future and is not interested in corp.-to-corp. business arrangements at this time. The Business Specialist II is responsible for implementing commercial off-the-shelf (COTS) and delivering quality custom-developed application solutions. The role requires an understanding of business processes and goals, and the ability to translate business requirements to solutions for a rapidly growing organization. The ideal candidate is a team-oriented individual who enjoys collaborating with other team members, possesses excellent communication and documentation skills, and is highly organized and skilled in the use of Agile methodologies. This position must coordinate and communicate with other IS resources who are assigned to support application issues and project tasks. This position primarily works independently and routinely interacts with more senior business contacts.

Requirements

BS or BA in information systems, business administration, health care, or related field, or equivalent education and experience
3+ years of experience in Business Specialist/Analyst and customer service skills
Analytical thinking
Proven ability to learn vendor applications

Nice To Haves

Able to independently manage and prioritize workload and expectations
Ability to collaborate with the team and business operators
Ability to overcome initial barriers
Ability to effectively multitask and adapt to changing business priorities
Ability to clearly and effectively communicate changes made to applications
Superior teamwork, time management, and organizational skills

Responsibilities

Completion of assigned tasks to implement application software and maintain existing applications
Collaborate with stakeholders to gather requirements for custom developed solutions
Work with other business specialists and analysts and product owners to groom the product backlog, ensuring that requirements contain correct details and are ready for estimation; present new Product Backlog Items to the team for estimation
Test application functionality with the ability to develop and complete test cases; coordinate and complete testing of releases within defined deadlines
Create new and maintain existing documentation for system processes and procedures
Provide excellent customer service to support production applications
Coordinate and communicate with other IS resources who are assigned to support application issues and project tasks
Manage, review, and prioritize project work in coordination with Project Manager/Scrum Master to assure alignment on schedule, resources, and deliverable
Adopt Scrum practices and drive continuous process improvement