Epic Beaker Application Analyst
About The Position
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. CareDx is seeking an experienced Epic Beaker & Patient Experience Analyst to support the implementation, stabilization, and ongoing optimization of Epic Beaker and related patient engagement tools, including EpicCare Link, MyChart, and Hello World, as part of our Epic Enterprise program. This role will focus on ensuring high-quality laboratory operations, seamless data exchange, and exceptional patient and provider experiences well beyond the initial rollout phase.
Requirements
- 5+ years of experience supporting Epic Beaker implementation or lab information systems.
- Epic Beaker certification (CP). Good to have Prelude certification.
- Strong understanding of laboratory workflows, orders/results interfaces, and regulatory compliance.
- Excellent communication and problem-solving skills.
Nice To Haves
- Experience with EpicCare Link, MyChart, or other patient engagement tools.
- Familiarity with transplant or reference lab environments.
- Experience coordinating with interoperability or integration teams.
Responsibilities
- Lead configuration, testing, and validation of Epic Beaker for clinical pathology workflows.
- Partner with lab operations and IT teams to ensure accurate order/result integration and compliance with regulatory standards.
- Collaborate with EpicCare Link and MyChart teams to optimize external provider and patient access to results and communications.
- Support Hello World content design to streamline patient-facing notifications and updates.
- Participate in interface testing and troubleshooting with external systems via Epic Aura, Redox, Salesforce, and CareDx Care Portal integrations.
- Provide training and go-live support for lab and patient engagement workflows.
Benefits
- Competitive base salary and incentive compensation
- Health and welfare benefits, including a gym reimbursement program
- 401(k) savings plan match
- Employee Stock Purchase Plan
- Pre-tax commuter benefits
- Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Chemical Manufacturing
Number of Employees
501-1,000 employees
