Epic Applications Analyst

University of Wisconsin System • Madison, WI

422d • $80,000 - $80,000 • Remote

About The Position

The Epic Applications Analyst will support the Epic Systems Beaker Clinical Pathology system at the Wisconsin State Laboratory of Hygiene. This role involves architecting, configuring, testing, and implementing changes to the system, while providing end-user application support and focusing on usability and process improvement. The analyst will work both independently and collaboratively with various teams to enhance user experience and optimize system performance.

Requirements

• Associate's Degree in Computer Science, Informatics, clinical area/related field, or comparable industry experience.
• Excellent verbal and written communication, critical thinking and problem-solving skills.
• 3 or more years clinical or public health laboratory experience.
• 3 or more years of direct experience configuring, building, and troubleshooting Epic Systems Beaker CP.
• 3 or more years of direct experience integrating laboratory instrumentation with Epic Systems Beaker CP.

Nice To Haves

• Bachelor's Degree or higher in Medical Laboratory Science or a laboratory focused Allied Health Profession, and/or Computer Science, Informatics, or comparable field preferred.
• Epic System Beaker AP/CP certifications.
• CAHIMS or CPHIMS certification.
• Other Epic Systems certifications, such as Order Transmittal, Bridges, Ambulatory, Prelude, Resolute, etc.
• Other Healthcare IT (ITSM, ITIL, clinical, financial/billing, etc.) experience.
• Project management experience.

Responsibilities

• Assists with research and design of usable and accessible systems, services, and content to support user needs, meet project goals, and advance institutional priorities.
• Conducts research with users to understand context and needs, utilizing methods such as ethnographic/field research, interviews, usability testing, and surveys.
• Analyzes and synthesizes research data and metrics to inform policy, service, content, and interaction design.
• Assists in designing information architectures, user flows, service journeys, interfaces, prototypes, content, and services.
• Assists in the design and execution of training, facilitation, and outreach materials, and researches and designs best practices to promote the use of user-centered, accessible practices at the institution.
• Assists in advising various stakeholders on user-centered and accessible practices.

Benefits

• Competitive salary starting from $80,000 annually.
• Full-time employment with a stable work schedule.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree