Epic Applications Analyst 4 (PB)

Beth Israel Lahey Health • Danvers, MA

11d

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The EHR Application Analyst IV performs a variety of duties related to the information technology applications. Responsibilities include assisting with design, development, system configuration, implementation, continuous improvement and support of information systems for the organization. The EHR Application Analyst IV must be comfortable working with multiple teams and key customers to ensure appropriate development and implementation of application functionality. Application Analyst Position will be one of the following: Ambulatory, Home Heath/Hospice, ASAP, Beacon, Beaker, Phoenix, Research, Radiant, Cupid, WIllow, Clin Doc, Op-Time, Orders, Stork, Bugsy, Anesthesia, Security SER,HIM, PB, HB, HBB, Cadence, Prelude, Nursing Applications, Physician Applications, Revenue Cycle Applications, Administrative Applications, Ancillary Applications.

Requirements

• High School diploma or GED required. Bachelor's degree preferred.
• 5-8 years related work experience required in Direct experience in Electronic Health Record implementation and support and demonstrated track record of success. In lieu of direct experience, min. 5+ years of operational experience utilizing the applicable Electronic Health Records applications.
• Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
• Ability to assess problems and projects in need of attention and work to complete/resolve independently with little supervision.
• Possesses advanced application knowledge and can effectively apply knowledge to unique scenarios and problems that arise.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Responsibilities

• Defines, documents, builds and maintains EHR application content.
• Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
• Ability to independently lead projects adhering to defined project management strategies and guidelines. Independently manages assigned projects and meets deadlines consistently.
• Is an application expert and serves as a resource for all team members as well as other application teams in identifying issues and resolution paths. Is able to effectively manage and navigate cross team collaboration across all IS teams when appropriate.
• Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements.
• Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate meetings including all relevant documentation with all operational areas using the software application.
• Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides.
• Performs all other duties as needed or directed to meet the needs of the department and/or customer. Provides on call / after hours support as required.
• Ability to communicate effectively with all levels of leadership across all entities up to and including C Level interactions.
• Mentors junior colleagues in the development of application knowledge and project management skills.

Benefits

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
• More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
• Equal Opportunity Employer/Veterans/Disabled
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees