IS Epic Application Coordinator - Clinical Improvement

Nationwide Children's Hospital • Columbus, OH

10d • Hybrid

About The Position

Overview: Full time remote with occasional onsite required We are seeking an Epic Application Analyst to Support implementation of the Quality Improvement and Patient Safety initiatives. This position is responsible for defining system and process requirements that will optimize system performance and technology utilization by clinical practitioners. Acts as a resource for designing information systems and technologies that support efficient and intuitive clinical workflows. Understands current, future and present system functionality of clinical information systems through design, configuration, and testing procedures. Job Description Summary: Performs the planning, design, build, validation, testing, and implementation of information systems that support and enhance clinical practice and business processes. Works with minimal supervision to design, build, implement, and support core Epic module(s) and accounts for integration points with other EHR modules. Must have the ability to work flexible schedules to meet job requirements; could require occasional after-hours support and overnight travel. Job Description: Essential Functions: Builds CORE module with minimal supervision and acts as Lead analyst on a build project when designated. Supports CORE module, troubleshoots, and resolves system and customer issues. Performs basic troubleshooting in other related modules. Assists in the creation of build standards and test plans and considers and communicates potential system impacts when designing and proposing solutions. Applies risk mitigation techniques, using knowledge of integration points with other modules. Assists in the preparation of support documentation and provides basic user training and support. Complies with IS Information Assurance standards and processes in planning and coordinating Epic systems implementation and maintenance activities. Ensures that system build is within hospital policy and compliance standards.

Requirements

• Bachelor's Degree, or equivalent experience, required.
• Clinical licensure or equivalent certifications, preferred.
• Epic certification within 6 months of hire, required.
• Enhanced interpersonal, presentation, and communication skills required to interact effectively with all levels of the organization and external contacts.
• Strong skills in use of PC desktop applications such as MS Word, Excel, PowerPoint, and Project.
• Three years of providing systems analysis support or related experience, required.
• Experience interacting with clinical or business areas to gather and understand workflow and technical requirements, required.

Nice To Haves

• Experience in health care environments, preferred.

Responsibilities

• Builds CORE module with minimal supervision and acts as Lead analyst on a build project when designated.
• Supports CORE module, troubleshoots, and resolves system and customer issues.
• Performs basic troubleshooting in other related modules.
• Assists in the creation of build standards and test plans and considers and communicates potential system impacts when designing and proposing solutions.
• Applies risk mitigation techniques, using knowledge of integration points with other modules.
• Assists in the preparation of support documentation and provides basic user training and support.
• Complies with IS Information Assurance standards and processes in planning and coordinating Epic systems implementation and maintenance activities.
• Ensures that system build is within hospital policy and compliance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees