Epic Application Analyst

ClinDCast LLCIndianapolis, IN
260d

About The Position

The Epic Application Analyst will be responsible for supporting and optimizing the Epic applications, specifically focusing on Cadence, Grand Central, Prelude, and Referrals. This role requires a strong understanding of the Epic system and the ability to work independently while providing excellent customer service. The analyst will also be involved in configuring and managing patient/referral workqueues and ensuring the smooth operation of logistics within the Epic environment.

Requirements

  • Minimum 1+ year experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER.
  • Knowledge of ServiceNow.
  • Strong customer service and communication skills.
  • Ability to work independently.

Nice To Haves

  • Knowledge of Epic Security.
  • Experience with Epic patient/referral workqueues.
  • Experience in Epic place of service configuration.
  • Experience in Epic Logistics.

Responsibilities

  • Support and optimize Epic applications including Cadence, Grand Central, Prelude, and Referrals.
  • Provide strong customer service and communication to end-users.
  • Work independently as a self-starter to resolve issues and improve processes.
  • Manage and configure patient/referral workqueues.
  • Assist in Epic place of service configuration and logistics.
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