Epic Application Analyst (Professional Billing)–Certified-Remote

HEALTH CHOICE NETWORK

6h•Remote

About The Position

Health Choice Network is seeking an Epic Certified Application Analyst – Resolute Professional Billing (PB) to serve as the primary support contact for Epic Professional Billing. This role supports revenue cycle operations, optimizes billing workflows, and ensures system functionality aligns with organizational business needs. The ideal candidate has hands-on Epic PB build experience, strong troubleshooting skills, and a deep understanding of healthcare revenue cycle operations.

Requirements

Active Epic Resolute Professional Billing (PB) Certification – Required
2+ years of Epic Professional Billing build and application support experience
Strong knowledge of healthcare revenue cycle, billing workflows, and payer processes
Experience with workflow analysis, system testing, and optimization
Ability to translate technical information to non-technical stakeholders
Strong communication and problem-solving skills

Responsibilities

Serve as the primary support contact for Epic Resolute Professional Billing end users
Design, build, test, and optimize Professional Billing workflows
Identify and resolve system issues impacting revenue cycle operations
Act as liaison between operational leaders, billing teams, and IT
Analyze and implement requested system changes
Ensure workflows align with business operations and compliance requirements
Analyze technical issues within Epic PB and related applications
Document troubleshooting efforts and resolutions in ticketing systems
Participate in weekly project meetings and status updates
Maintain HIPAA compliance
Provide end-user training and ongoing support
Collaborate with Epic representatives and cross-functional teams