Epic Application Analyst- Patient Access

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Huntersville, NC

4d•Onsite

About The Position

The Epic Application Analyst I is responsible for the analysis, design, development, implementation, modification and installation of low to medium complexity systems. Provides support to providers and employees to ensure high quality patient care delivery and efficient administrative functions within Epic.

Requirements

Maintain proficiency in all aspects of design, build, testing, documentation, and best practices for specified Epic applications.
Able to understand the technical aspects of the application and integrated tools.
Able to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
Able to work both independently and in teams with limited supervision.
Effective communication skills (written and verbal) and follow-up skills.
Experience with Microsoft Word, Excel, PowerPoint, Visio, and Office 365.
Able to use knowledge and skill in developing complex software solutions.
Able to acquire knowledge through research or self-training when needed.
Proficient with Microsoft office.
Knowledge and understanding of Electronic Health Record System.
High school diploma required.
0-3 years of Epic experience preferred but not required.
An active Epic certification preferred but not required. Certification must be obtained within 3 months of hire date.

Nice To Haves

Bachelor’s degree preferred.
Certifications relating to other Epic modules, software applications, technology infrastructure, and or clinical specialization are an advantage.

Responsibilities

Perform analysis, design, development and maintenance of the assigned Epic application and related information systems. Understand relevant operational workflows and apply that knowledge to decisions to software build.
Proactively identify impact of changes upon other applications and downstream systems.
Provide support for the software and related integrated elements. Troubleshoot and track issues and problems. Audit user-entered data.
Ability to simultaneously manage and participate in numerous projects while ensuring weekly progress and timely completion.
Provide timely user support through multiple communication methods and on-site support as needed.
Conduct testing and ensure test scenarios are documented. Monitor behavior of recently modified components in the production environment.
Maintain confidentiality and integrity of all patients' medical records that are viewed or provided in accordance HIPPA standards.
Ability to meet the physical and mental demands of the position.
The ability to work on-site.
Predictable, reliable, and prompt attendance.