Carilion Clinic-posted about 1 year ago
Full-time • Mid Level
Remote • Roanoke, VA
Hospitals

The position involves performing Epic application system analysis and design, including requirements gathering, specifications, configuration, documentation, testing, and implementation of systems. The role also includes providing support for Epic applications, troubleshooting, training, and reporting activities, while serving as a liaison between various groups, clients, and vendors. The candidate will conduct advanced analysis of Epic application design, mentor teammates, manage projects, and adhere to departmental policies and procedures.

  • Perform Epic application system analysis and design including requirements, specifications, configuration, documentation, testing, and implementation.
  • Provide Epic application support, troubleshooting, training, and reporting activities.
  • Serve as a liaison between TSG groups, clients, and vendors.
  • Conduct advanced analysis of Epic application design and planning implementations.
  • Mentor teammates in issue resolution and provide updates to peers, leadership, and clients.
  • Manage assigned projects and meet deadlines.
  • Plan and conduct requirements gathering for Epic projects and requests.
  • Coordinate and conduct detailed design sessions based on client/business needs and application functionality.
  • Develop reference materials for supported applications and related technologies.
  • Facilitate a positive and collaborative work environment.
  • High school diploma or equivalent required.
  • Associate's/Bachelor's degree in computer science, information systems, healthcare, business or equivalent experience required.
  • Minimum of eight years of related experience.
  • Valid Virginia drivers' license required.
  • Certification/Proficiency in applicable Epic module required.
  • Additional Certifications/Proficiencies in module associated with primary Epic module required.
  • Strong organizational, problem-solving, and analytical skills.
  • Effective communication skills (oral, written, and presentation).
  • Ability to collaborate with others, including clients and vendors.
  • Experience with non-Epic application support and troubleshooting for integrated third-party applications.
  • Flexibility and capability of prioritizing multiple projects and meeting deadlines.
  • Hybrid or remote work options available for candidates in specified states.
  • Collaborative work environment.
  • Opportunities for professional development and mentorship.
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