Epic Analyst

GeneDx•Gaithersburg, MD

3d•$90,000 - $125,000•Remote

About The Position

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com . Summary GeneDx, the world’s leading genomic diagnostics company, is seeking an experienced Epic analyst to support Epic Aura integrations from build through post go live support. In this role, you will join the cross functional Epic Aura team, owning and maintaining GeneDx's Epic application, ensuring all configuration, security, and user requirements meet the needs of our end users and our business. You will be a key player in customer integration projects, enabling set-up, testing, and troubleshooting throughout the project lifecycle as well as post-live production support.

Requirements

2+ years of experience working with Epic applications
Strong knowledge of healthcare provider workflows and the software and people/staff that enable them
Familiarity with healthcare data models and standards, like HL7 and FHIR
Highly organized, with a demonstrated technical build experience
Strong communication skills, both written and verbal
High drive for understanding and solving customer needs
Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
Active Epic certification is required (IE: Ambulatory, Care Everywhere, and Beaker)

Nice To Haves

Experience with genomics labs is a plus

Responsibilities

Act as the primary point of contact for Epic Aura application needs.
Collaborate with engineering, commercial, and operational teams, as well as other Epic specialists, to troubleshoot, identify, and solve issues with our Epic integrations.
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
Work with Epic representatives, your GeneDx teammates, and customers to ensure the system meets the required project deliverables and timeline.
Enable smooth customer integration projects by establishing and maintaining documentation about our Epic implementation.