Information Technology - Epic Analyst - Full Time

Murfreesboro Medical Clinic•Murfreesboro, TN

21h

About The Position

The EPIC Analyst serves as the primary support contact for assigned Epic application(s) during implementation and ongoing operations. This role coordinates application-level decisions, workflow design, system build, testing, optimization, and issue resolution. The Application Analyst works closely with project leadership, Epic representatives, operational stakeholders, and cross-functional application teams to ensure the system supports organizational workflows, business needs, and project timelines within an integrated Epic environment.

Requirements

Bachelor’s Degree in Healthcare Administration, Information Systems, Business, Clinical Discipline, or related field preferred; or equivalent work experience.
Epic certification in assigned application(s) required within designated timeframe after hire.
2–4 years of experience in healthcare operations, clinical workflow, IT systems, or project coordination preferred.
Strong understanding of healthcare workflows and operational processes.
Ability to learn complex software systems and complete certification requirements.
Excellent critical thinking and problem-solving skills.
Strong interpersonal and communication skills with ability to collaborate across departments
Demonstrated organizational skills and ability to manage multiple priorities and deadlines.
High level of dependability, accountability, and initiative.
Ability to adapt to changing project needs and timelines.
Proficiency in Microsoft Office Suite and general technical aptitude.

Nice To Haves

Experience supporting electronic health record systems or healthcare technology initiatives preferred.
Familiarity with clinical, operational, or population health workflows within healthcare organizations preferred.

Responsibilities

Serve as the primary support contact for assigned Epic application end users.
Coordinate and resolve application-specific and cross-application issues during implementation and post go-live.
Guide workflow design, system configuration, build, testing, validation, and optimization activities.
Analyze technical and operational issues related to Epic software and develop effective solutions.
Act as liaison between operational stakeholders and Epic implementation staff to ensure alignment between system design and business needs.
Maintain regular communication with Epic representatives and participate in required project meetings and governance structures.
Support change management efforts including system updates, enhancements, and user adoption activities.
Participate in Epic training, certification requirements, and ongoing system education.
Provide regular project status updates to leadership, including deliverables, milestones, risks, and budget considerations.
Perform other duties as assigned to support the overall success of the department and organization.