Epic Analyst - Professional Billing

Methodist Health SystemDallas, TX

About The Position

Your Job: In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst - Professional Billing supports many users and departments within the health care system. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025

Requirements

  • Bachelor's degree in Information Systems or related field is preferred.
  • 1+ years of healthcare IT experience is required, professional billing experience is preferred.
  • Epic proficiency or accreditation is required with certification preferred.
  • Build experience within the appropriate Epic module is strongly preferred.
  • Functional knowledge of EHR software
  • Proficiency in MS Office applications
  • Demonstrated customer service skills
  • Ability to effectively work cross-functionally with other application teams
  • Ability to communicate clearly

Nice To Haves

  • Previous experience in healthcare is preferred; familiarity with clinical roles and medical terminology is very helpful.

Responsibilities

  • Plan, design, test, implement, support, and maintain functionality related to Professional Billing Epic module
  • Create, test, and document new build, workflows, changes, etc.
  • Understands and is able to define user needs and problems.
  • Uses ambulatory clinic or hospital experience to assist in supporting assigned clinical module.
  • Manage help desk tickets, phone calls, emails, etc.
  • Always look for ways to improve the patient experience
  • Take initiative for your professional growth
  • Be engaged and eager to build a winning team
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