Epic Analyst, MyChart

University of Miami•Miami, FL

28d

About The Position

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Requirements

Bachelor's degree in relevant field
Epic MyChart Certification
Minimum 3 years of relevant experience
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to recognize, analyze, and solve a variety of problems.
Ability to lead, motivate, develop and train others.
Proficiency in computer software (i.e. Microsoft Office).
Commitment to the University's core values.

Responsibilities

Serves as a support contact for application endâusers. Identifies issues and works to resolve them.
Designs, develops, implements, and maintains the application.
Supports all phases of testing and document workflow design.
Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
Collaborates with trainers on application changes and new features to develop documentation and training strategies.
Assists with analyzing the impact of information technology in clinical work processes.
Participates in on-call rotations and support.
Attends and participates in applicable committees.
Maintains regular communication with team members and participates in weekly project team meetings.
Reviews the status of projects and issues on an ongoing basis with leadership.
Becomes knowledgeable about UHealth's policies, procedures, and business operations.
Adheres to University and unit-level policies and procedures and safeguards University assets.