Epic Analyst III - Ambulatory
About The Position
The Epic Analyst is responsible for building, maintaining and modifying Epic and other third party systems, including documenting and understanding system workflows. They identify areas of improvement and collaboratively work with internal customers to identify solutions, specifically within Epic applications, as well as other third-party systems. They write requirements that support the solution and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends solutions, defines system and functional requirements, performs both programming and analysis tasks on internal business systems, and develops and modifies internal applications, operating systems, or database systems. In addition, the Epic Analyst provides support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all programming and systems changes. The Epic Analyst plays a crucial role in integrating systems from multiple vendors, including specific Epic applications, to create cohesive value chain solutions for customers. They enhance product life-cycle management by understanding and optimizing system workflows. As part of their role, the Epic Analyst is expected to obtain and maintain Epic certification in one or more applications, demonstrating their proficiency and expertise in those specific areas. The Epic Analyst – Level III is expected to be technically proficient and experienced in process analysis/improvement tasks. They should be able to lead smaller efforts, and be proficient in analyzing and documenting customer requirements.
Requirements
- Technically proficient and experienced in process analysis/improvement tasks
- Able to lead smaller efforts
- Proficient in analyzing and documenting customer requirements
- Expected to obtain and maintain Epic certification in one or more applications
Responsibilities
- Lead analysis and optimization of system workflows and processes
- Support the build and configuration of Epic applications
- Lead project life-cycle management efforts, including planning and execution
- Maintain expertise in one or more Epic applications and other third party systems
- Identify process metrics, opportunities, and develop associated documentation
- Collaborate with stakeholders to drive system improvements and enhancements
- Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
- Maintain confidentiality by using and communicating information only as needed to perform one’s duties
- Perform at or above the Information Technology performance standards
- Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
- Complete other duties or assignments as designated by management
Benefits
- Excellent health care coverage with no copay at Albany Medical Center providers
- A wide array of services and programs to support emotional, physical, and mental wellbeing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
