Epic Analyst II - Charging Team

Yale New Haven Health • Stratford, CT

71d

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The System Analyst II researches, analyzes, and supports the application(s), related hardware, and how the broader ITS Systems will fit the needs of the Health System and/or specific department needs. Serves as the primary contact and expert for the application and related IT systems. The analyst works with department management and teams to build, install, and support the applications understand systems requirements. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. Coordinates all issues that arise during the project for their area in depth and precise investigation and documentation of operational specifications and application functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and workflow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end -users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates have an interest in emerging technologies and enjoy working with people to identify how technology can effectively support business needs.

Requirements

• Associates degree or equivalent experience required.
• Minimum 5 years experience in Healthcare and/or technology strongly preferred.
• A minimum of 2 to 3 years' experience as a Systems Analyst is required.
• Ability to analyze workflow to recommend and develop application solutions.
• Ability to research and interpret data; to include reporting, preparing and presenting data.
• Healthcare or Epic experience preferred.

Nice To Haves

• Strong organizational, problem solving and listening skills.
• Attention to detail, innovative thinking and ability to inspire others.
• High level of customer service skills.
• Working knowledge of Microsoft Office tools.

Responsibilities

• Supports the implementation and maintenance of applications, related IT systems, and hardware including analysis, planning and preparation.
• Creates and maintains regular status reports to Manager.
• Documents and maintains all required system design and build documents and configures system accordingly.
• Provides training to other IT staff and user clients as appropriate.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees