Epic Analyst 3 - HIM, Full time, Days

Jackson Health•Miami, FL

8h•Onsite

About The Position

The Epic Analyst 3 serves as an advanced-level professional responsible for the high-complexity build, configuration, and optimization of assigned Epic modules. Operating with a high degree of independence, this role leads specialized initiatives and translates intricate clinical or business requirements into sophisticated system solutions that drive enterprise-wide efficiency. The Analyst 3 serves as a key escalation point for complex technical issues and provides dedicated mentorship to junior staff to ensure adherence to build standards and best practices.

Requirements

Generally requires 7 to 9 years of experience in healthcare IT, clinical, or related field.
High School diploma is required.
Epic certification in assigned specialty area is required.

Nice To Haves

Bachelor's degree in related field is preferred.

Responsibilities

Advanced Configuration: Independently lead the analysis, design, build, and optimization of complex Epic workflows, ensuring alignment with enterprise standards and best practices.
Project Leadership: Serve as the application lead for medium-to-large projects, including upgrades, new feature rollouts, and workflow redesign initiatives.
Expert Support & Troubleshooting: Act as the primary escalation point for Level 1-2 analysts to resolve high-complexity technical issues and perform in-depth root cause analysis.
Strategic Partnership: Partner with clinical and operational leadership to translate business requirements into scalable system solutions that improve efficiency and patient safety.
Mentorship & Quality: Provide technical guidance and mentorship to junior staff while maintaining rigorous documentation and testing standards.
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
Perform all other tasks as assigned.
Architect advanced HIM and Identity workflows, including master patient index (MPI) strategy and record-matching logic.
Lead the design and integration of OnBase document management solutions and advanced system interfaces (APIs, HL7, FHIR).
Partner with clinical and legal leadership to drive data integrity initiatives and ensure adherence to HIM regulatory standards.
Oversee technical reviews and build validation for complex chart deficiency and release of information (ROI) workflows.