Epic Analyst 2 - Central (H)

University of Miami Miller School of Medicine • Miami, FL

76d

About The Position

The Epic Analyst 2 - Central (H) assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst 2 - Central (H) facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Requirements

• Bachelor's degree from an accredited college or university in Computer Science, Engineering, Information Systems or equivalent or a related field.
• Minimum 3 years of relevant experience.
• Resolute Professional Billing Claims and Electronic Remittance Administration required.
• Expertise in Hospital Billing Claims and Remittance along with proficiency in Charging and HB Admin.
• Experience with Epic upgrade cycles, testing, and documentation.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University's core values.

Nice To Haves

• A Master's degree is highly desirable.
• Additional Resolute Hospital Billing Administration and Resolute Hospital Billing Expected Reimbursement Contracts Administration preferred.

Responsibilities

• Serves as a support contact for application end-users. Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth's policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.
• Applies technical knowledge of all phases of Systems analysis.
• Instructs, directs, and checks the work of less experienced Business Systems Analysts.
• Prepares project plans, which includes definition, scope, resources, and schedule.
• Allocates resources based upon the magnitude and necessity of the project.
• Manages and augments the development and maintenance of BI application systems.
• Develops detail system design which supports the system requirements.
• Provides support for designated application systems.
• Develops working relationships with a diverse group of business people.
• Defines Business Intelligence requirements jointly working with management and professional staff in user departments.
• Develops overall project plans for major efforts.
• Provides reporting innovation to user areas and contributes to improve the function, reliability and quality of services from Systems.
• May participate in the interviewing, hiring and performance appraisals of lower-level people.

Benefits

• Medical
• Dental
• Tuition remission

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree