Epic Analyst 2 - Central (H)

University of Miami • Miami, FL

128d

About The Position

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst 2. The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Requirements

• Bachelor's degree in Healthcare Administration, Information Systems, or related field.
• Minimum 3 years of experience as an Epic HB Analyst in a healthcare setting.
• Epic HB certification required; additional Epic certifications preferred.
• Strong understanding of hospital billing workflows and revenue cycle operations.
• Excellent problem-solving, communication, and project management skills.
• Experience with Epic upgrade cycles, testing, and documentation.
• Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench preferred.
• Experience working in a multi-hospital or integrated delivery network environment preferred.
• Knowledge of CMS regulations, payer requirements, and billing compliance preferred.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University’s core values.

Nice To Haves

• Additional Epic certifications (e.g., PB, Resolute, Resolute Hospital Billing Expected Reimbursement Contracts Administration, Resolute Hospital Billing Claims, and Electronic Remittance Administration) preferred.

Responsibilities

• Serves as a support contact for application end‐users.
• Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Benefits

• Competitive salaries
• Comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees