Epic Ambulatory Analyst

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Charlotte, NC

4d•Onsite

About The Position

The Epic Application Analyst I (Ambulatory) is responsible for the analysis, design, development, implementation, modification, and installation of low to medium complexity systems. Provides support to providers and employees to ensure high quality patient care delivery and efficient administrative functions within Epic.

Requirements

Ability to acquire knowledge through research or self-training when needed.
Ability to demonstrate or acquire in-depth knowledge of EpicCare Ambulatory and other Epic modules.
Ability to understand the technical aspects of applications and integrated tools used to complete the business cycle and plan and manage actions in response to changing business needs.
Ability to work both independently and in teams with limited supervision.
Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
Ability to communicate clearly and professionally (written and verbal) and make complex ideas easy to understand for everyone.
Proficient in Electronic Medical Record systems
Proficient in Microsoft Office products
High school diploma or equivalent required. Bachelor’s degree preferred.
0-3 year of EpicCare Ambulatory analyst experience preferred.
An active Epic (2020+) EpicCare Ambulatory certification preferred. Certification must be obtained within 3 months of hire date.

Nice To Haves

Certifications relating to other Epic modules, software applications, technology infrastructure, and or clinical specializations are an advantage.

Responsibilities

Perform analysis, design, development, and maintenance of the Epic clinical applications and related clinical information systems.
Understand relevant operational workflows and apply that knowledge to decisions to software build.
Proactively identify impact of changes upon other applications and downstream systems.
Provide timely user support through multiple communication methods and on-site support as needed.
The ability to simultaneously manage and participate in numerous projects while ensuring weekly progress and timely completion.
Conduct testing and ensure test scenarios are adequately documented. Monitor behavior of recently modified components in the production environment.
Maintain confidentiality and integrity of all patient medical records that are viewed or provided in accordance with HIPAA standards.
Ability to meet the physical and mental demands of the position.
The ability to work on-site.
Predictable, reliable, and prompt attendance.
This role is responsible for analyzing problematic workflows or inefficient processes and then providing comprehensive solutions and improvements to the electronic patient medical record system.
They reinforce the company's mission by displaying integrity and by taking pride in knowing they are providing the best technical solutions available to support our providers, clinicians and staff.