EPG Shop Manager

Foley Equipment • Kansas City, MO

10d

About The Position

If you enjoy taking care of customers and leading a team, consider joining us as an EPG Shop Manager. You will be directly involved in the day-to-day success of the EPG field service department, scheduling work, communicating with customers and directing the work of technicians in the shop. Your focus will be on our customers and our technicians with the goal of providing superior customer service and fostering a great work environment.

Requirements

• Previous employee management
• Excellent communication and customer service experience
• Experience with generators
• Electrical knowledge
• Experience working in a service department

Nice To Haves

• Previous employee management in a service department

Responsibilities

• Ensure work is performed safely
• Develop schedule to meet customer needs
• Communicate with customers and technicians on repairs, status, price and follow-up
• Ensure technicians have necessary training and tools
• Review work orders and their status
• Travel is required for training and/or to assist at other locations.

Benefits

• Competitive pay to recognize your valuable contribution
• 401(k) with matching
• Full insurance benefits (Health, Dental, and Vison)
• Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees