EOL Technician

Custom Computer Specialists•New York, NY

36d•$40,000 - $45,000•Onsite

About The Position

We are a growing IT company; a great place to start and grow your career! CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible. Overview The End of Life (EOL) Technician supports the R1094 Program by managing the collection, documentation, transportation, warehousing, and disposal of end-of-life IT equipment from sites undergoing integration. This role helps ensure the program meets all service level agreements (SLAs), documentation standards, and invoicing objectives. EOL Technicians work both onsite at client locations and internally with CCS teams to coordinate equipment tracking and documentation throughout the EOL process. When not actively supporting EOL or integration projects, technicians may assist with additional technology initiatives, including large-scale device deployments to schools across New York City and Long Island. These deployments may include desktops, laptops, iPads, and Chromebooks. Prior to deployment, team members may assist with device preparation and staging at the CCS warehouse located at company headquarters in Hauppauge, Long Island. Salary: $40,000-$45,000

Requirements

Entry-level IT technician seeking to begin or grow a career in Information Technology.
Basic understanding of inventory management concepts.
Working knowledge of Microsoft Office applications, including Word and Excel.
Familiarity with Cisco networking equipment including switches, routers, and servers.
Working knowledge of Windows and macOS operating systems.
Experience setting up workstations, printers, and peripheral devices.
Strong organizational, communication, and time management skills.
Ability to work independently as well as collaboratively in a team environment.
Ability to lift up to 50 pounds.
Ability to pass a background check required by the NYC Department of Education.
Access to a reliable vehicle is required. This role involves regular travel throughout the five boroughs of New York City and Long Island.

Nice To Haves

CompTIA A+ certification preferred or currently in progress.

Responsibilities

Learn and maintain an understanding of CCS EOL program requirements and objectives.
Follow established EOL procedures and apply training in daily operational tasks.
Identify anticipated EOL equipment and communicate requirements with the Integration Project Manager and warehouse team.
Collect, document, and prepare EOL equipment for transportation and warehousing.
Maintain and update all EOL documentation and required program artifacts.
Ensure accuracy and quality across all EOL deliverables and internal documentation.
Confirm completeness of EOL documentation prior to submission.
Upload required EOL documentation and artifacts to the Project Coordinator.
Identify potential risks or issues and escalate concerns to management and project leadership as needed.
Report completion of EOL equipment pickups and communicate any issues encountered during the process.
Assist with device deployment projects when not engaged in EOL work.
Support device staging and preparation activities within the CCS warehouse prior to deployment.
Travel to client locations throughout New York City and Long Island as required.
Perform other job-related duties as assigned.

Benefits

Competitive salaries
Comprehensive benefits including:
Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program