Environmental Support Supervisor - LTC ( Holy Cross )

Trinity Health • South Bend, IN

2d • Onsite

About The Position

The Environmental Support Supervisor leads daily housekeeping, laundry, and floor care operations to maintain a clean, safe, and home-like environment for residents, visitors, and colleagues. This role ensures regulatory compliance, implements infection prevention & control standards, and drives service excellence consistent with Trinity Health Senior Communities’ Mission and Values—especially Reverence, Commitment to the Poor and Underserved, Justice, Stewardship, and Integrity. The Supervisor plans work, trains and coaches team members, monitors quality, and partners across Nursing, Maintenance, and Dining to support resident‑centered care.

Requirements

• High school diploma or equivalent required; additional education in hospitality or healthcare is a plus.
• Minimum of 2 years of housekeeping experience, preferably in a healthcare or senior living environment.
• Knowledge of cleaning procedures, chemicals, and infection control standards.
• Strong organizational and time-management skills.
• Ability to communicate effectively and lead a team with professionalism and respect.
• Attention to detail and a commitment to maintaining a high standard of cleanliness.
• Ability to lift, carry, and move equipment and supplies as needed.

Nice To Haves

• Previous supervisory or leadership experience preferred.

Responsibilities

• Supervise and coordinate daily housekeeping activities, ensuring all areas meet cleanliness and safety standards.
• Train, schedule, and manage housekeeping staff to ensure efficiency and quality performance.
• Conduct regular inspections of resident rooms, common areas, and facilities to ensure high hygiene and sanitation standards.
• Maintain inventory of cleaning supplies and equipment, ordering as needed to prevent shortages.
• Ensure compliance with health, safety, and infection control policies, as well as state and federal regulations.
• Address resident and staff concerns regarding housekeeping services promptly and professionally.
• Assist in developing and implementing housekeeping procedures to improve efficiency and effectiveness.
• Collaborate with other departments to maintain a comfortable and safe living environment for residents.
• Handle employee performance reviews, coaching, and disciplinary actions as needed.

Benefits

• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans.
• Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED