Environmental Services Technician II, Swedish Hospital, Days

Nevada System of Higher Education•Chicago, IL

1d•Onsite

About The Position

Reporting to the Environmental Services Manager, the Environmental Services Technician II performs daily cleaning of patient rooms and ancillary areas according to departmental and corporate standards. This includes all isolation/terminal cleaning of rooms, including those with negative pressure/airborne precautions, and cleaning of any equipment used in patient rooms. The role ensures customer service quality standards are achieved and maintained by the Environmental Services Department. The technician is also responsible for maintaining a clean and orderly housekeeping cart and equipment, safely utilizing and mixing cleaning chemicals, and ensuring all bottled chemicals are labeled. They maintain adequate supplies in assigned areas, remove and replace full sharps containers, and may access secured medication storage for job-related functions. The position requires providing a positive customer service-minded environment, teamwork, personal enthusiasm, pride in work, and an efficient work attitude. Daily communication with the assigned manager is essential to exchange information, resolve concerns, and maintain customer service standards. The technician must also observe and report any equipment, furniture, fixtures, carpet, curtains, and walls in need of repair, and adhere to all Northwest Community Hospital standards, policies, and procedures.

Requirements

Knowledge of and experience with the correct use of body mechanics.
The ability to interact effectively with internal and external customers.
The communications skills necessary to understand written and verbal instructions.
The organizational skills necessary to coordinate, prioritize and accomplish multiple work assignments.
The ability to work on call and overtime when necessary, including all holidays.

Nice To Haves

High school graduate or equivalent.
Previous hospital experience.

Responsibilities

Performs patient room and ancillary area daily cleaning per departmental and corporate standards, including disposal of soiled linens and garbage.
Cleans isolation/terminal rooms, patient discharges, (including negative pressure/airborne) daily as assigned.
Cleans any equipment, except rental, used in patient rooms and ancillary areas to ensure customer service quality standards are achieved and maintained by the Environmental Services Department.
Makes sure housekeeping cart and equipment is clean and orderly on a daily basis.
Utilizes/mixes cleaning chemicals in a cost effective and safe manner; closely follows all instructions and safety specifications regarding cleaning chemicals.
Makes sure all bottled chemicals are labeled, on a daily basis.
Maintains adequate supplies of paper products, hand soap, seat covers, sanitary napkins, sharps containers etc. in assigned areas on a daily basis.
Removes and replaces all full sharps.
May be authorized to access secured medication storage locations to perform job related functions.
Provides a positive customer service minded environment by stressing, through example, teamwork, personal enthusiasm, pride in work, and a positive efficient work attitude.
Communicates daily with manager assigned to area to ensure information is exchanged, any concerns are resolved and customer service standards are achieved and maintained.
Observes and reports any equipment, furniture, fixtures, carpet, curtains, and walls in need of repair, on a daily basis.
Adheres to all Northwest Community Hospital standards, policies, and procedures.