Environmental Services Team Lead

Cleveland Clinic•Mentor, OH

2d•Onsite

About The Position

Our Mentor Hospital is a state-of-the-art facility offering Lake County residents enhanced access to Cleveland Clinic, one of the nation’s top healthcare systems. With 4 operating rooms, 34 inpatient care rooms, and a helipad, we are making it easier than ever for our Lake County patients to access high-quality care close to home. Join Cleveland Clinic’s newly built Mentor Hospital and become a part of Mentor’s supportive environment where everyone excels and is valued for what they bring to the team. Lead a team of Environmental Service Area or Floor Technicians with daily assignments directed by the supervising management team. Provides orientation and training to the caregivers in assigned areas. Collaborates with other Environmental Services Team Leads, and supervisory team as needed to coordinate and create a sanitary, safe environment to enhance the appearance of the facility. Performs job functions across all settings. Serves as resource that is knowledgeable of all job functions and responsibilities.

Requirements

High School Diploma/General Educational Development (GED) required.
Requires attention to detail, ability to follow directions and the ability to work with minimal supervision.
Ability to provide direction on departmental policies and procedures, various cleaning and patient hospitality techniques, proper use and storage of cleaning agents, chemicals, and cleaning equipment.
Ability to communicate in a clear, courteous, and caring manner.
Must be able to work in a fast paced, high-volume, cleaning environment.
Ability to be flexible with work assignments.
Minimum one year of experience in an environmental services or housekeeping role with strong customer service skills.
Demonstrated ability to collaborate with others through teamwork.
Requires full body motion, including ability to perform work while lifting, bending, stooping, crouching, squatting, and reaching.
Requires continuous walking and standing on hard surfaces.
Requires regular handling and use of disinfectants and other cleaning agents and chemicals.

Responsibilities

Orient and train caregivers.
Assist with scheduling to ensure resource availability and reassign schedules as needed.
Inform supervisor of performance concerns and policy violations.
Follow and assist with adherence to policies and procedures on patient isolation and Environmental Services standards.
Ensure compliance with hospital-wide and departmental safety requirements.
Collaborate with Environmental Services Team Leads and management to maintain a sanitary, safe environment.
Clean various areas including patient rooms, exam rooms, offices, waiting areas, public restrooms, discharge rooms, and surgical/non-surgical rooms.
Stock paper items and other supplies in patient rooms, exam rooms, and restrooms.
Perform daily cleaning tasks such as dust mopping, vacuuming, gum removal, and buffing hard floor surfaces.
Complete waste stream removal, including general waste, recycling, and infectious waste.
Assist with the linen department to change out soiled linen
Assist patients with transportation duties when needed
Perform other duties as assigned.