Environmental Services Support Manager (LTC)

Trinity Health • South Bend, IN

2d • Onsite

About The Position

The Environmental Services Support Manager oversees the maintenance and operation of our long-term facility in South Bend, IN. This key leadership role will be responsible for the development, implementation, and management of all building maintenance activities, ensuring the facility is maintained at the highest standards of safety, functionality, and efficiency. The Environmental Services Support Manager will work closely with the Director of Environmental Services and the executive leadership team, department heads, and staff to create a proactive maintenance strategy and provide a safe, well-maintained environment for residents, staff, and visitors.

Requirements

• High school diploma or its equivalent.
• Minimum four years demonstrated experience as a healthcare mechanic.
• Successful completion of a MECH Senior Certified Mechanic Test.
• Knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
• Ability to read and interpret blueprints.
• Knowledgeable in building codes and safety regulations.
• Trained in the operation of laundry equipment, practices, and procedures.
• Licensed in accordance with current applicable standards, codes, labor laws, etc.
• Possess the ability to plan and carry out programs in repair, new construction, and equipment installation.
• Experience managing budgets and financial oversight for building maintenance operations.
• Proven track record of leading teams and managing maintenance projects in a large facility, ideally in healthcare, senior living, or long-term care settings.
• Excellent problem-solving, organizational, and time-management skills.
• Strong communication skills, both verbal and written, with the ability to interact effectively with staff, vendors, and stakeholders.
• Knowledge of local, state, and federal building codes and safety regulations.
• Ability to respond to emergency situations and provide on-call support as needed.

Nice To Haves

• Applicable trade school education or associates degree preferred.
• Previous experience working in long-term care or with the geriatric population preferred.
• Certification in facilities management (e.g., IFMA, BOMA) is a plus.

Responsibilities

• Lead, manage, and mentor the building maintenance team, including staff selection, training, and performance management.
• Oversee the day-to-day maintenance operations of the facility, including HVAC, plumbing, electrical systems, fire safety systems, and general repairs.
• Manage/supervise daily maintenance and housekeeping activities, ensuring all areas meet cleanliness and safety standards.
• Train, schedule, and manage maintenance techs and housekeeping staff to ensure efficiency and quality performance.
• Develop and implement a comprehensive preventive maintenance program to extend the life of building systems and equipment, reduce downtime, and minimize repair costs.
• Ensure the facility complies with all federal, state, and local regulations, codes, and safety standards, including those specific to healthcare and senior living environments.
• Coordinate with external vendors, contractors, and service providers for specialized maintenance and repairs as needed.
• Develop and manage the building maintenance budget, ensuring cost-effective allocation of resources and adherence to financial goals.
• Establish and maintain a system for tracking work orders, maintenance requests, and project progress.
• Respond to urgent repair requests in a timely and efficient manner, ensuring minimal disruption to daily operations.
• Conduct regular facility inspections to identify potential maintenance issues and ensure compliance with safety standards.
• Collaborate with facility leadership to plan and execute capital improvement projects and renovations.
• Ensure proper inventory control and procurement of maintenance supplies and equipment.
• Lead efforts to continuously improve facility operations and maintenance processes, fostering a culture of excellence and sustainability.
• Maintain inventory of cleaning supplies and equipment, ordering as needed to prevent shortages.
• Ensure compliance with health, safety, and infection control policies, as well as state and federal regulations.
• Address resident and staff concerns regarding housekeeping services promptly and professionally.
• Assist in developing and implementing housekeeping procedures to improve efficiency and effectiveness.
• Collaborate with other departments to maintain a comfortable and safe living environment for residents.
• Handle employee performance reviews, coaching, and disciplinary actions as needed.

Benefits

• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans.
• Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees