Environmental Services Supervisor

SC AQUARIUM • Charleston, SC

just now • Onsite

About The Position

This position coordinates and supervises the daily activities of the Environmental Services Department.

Requirements

• Knowledge and ability to operate and repair cleaning equipment.
• Proficient in all MS Office Products including Excel, Word, PowerPoint, Access, Outlook
• Strong conflict resolution and deescalation skills
• Strong communication skills
• Ability to interact professionally with visitors and staff personnel.
• Ability to coordinate and work with front-line staff in a fast pace, changing, work environment.
• Excellent communication, Customer service and leadership skills.
• Knowledge of a variety of floor surfaces to include terrazzo, tile and carpet.
• Working knowledge of chemical usage and SDS.
• First Aid and CPR certified or willingness to be trained
• High School Degree or GED.
• Leadership experience.

Responsibilities

• Adhere to South Carolina Aquarium Policies & Procedures.
• Develop and maintain a highly qualified, motivated and diverse staff.
• Schedule staff for efficient operations during and outside of operational hours; review and approve employees’ hours worked.
• Coordinate and execute regular training for all ES team members.
• Provide staff feedback on team performance.
• Provide customer service to guests and manage guest concerns.
• Support ES operations during large and/or complex special events.
• Help prepare and reset the building during weather-related events that affect operations.
• Administer a new task and request management system.
• Develop and maintain standard operating procedures for the department.
• Manage department inventory.
• Responsible for purchasing and purchasing reconciliation for department.
• Assumes responsibilities of Environmental Services Associates as needed.
• Must be able to work 40 hours a week (including weekends), which may include holidays and some overtime.
• Active member of the Aquarium’s Safety Team and Operations Team.
• Supports the mission by participating in Aquarium sponsored programs and events on a regular basis.
• Support the team structure of the organization by remaining responsive to the needs of the management and supervisors, filling in when and where needed.
• Attend South Carolina Aquarium full staff and departmental meetings when requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED