ENVIRONMENTAL SERVICES MANAGER - NIGHTS

Beebe HealthcareLewes, DE
8h

About The Position

The environmental services manager will provide leadership, direction and management oversight for continuous improvement of the standard EVS operating model within the facility. Provides staff leadership, making sound business decisions in support of the hospital's mission and vision. Demonstrates leadership in providing an optimal environment for patient care, safety, service, and value. Manages the day-to-day operations of the department; ensures a consistently high level of cleanliness and aesthetics to patients, visitors and staff. Responsible for planning, organizing, and implementing specific services. Responsible for fiscal management, performance improvement activities, and compliance with all relevant policies/procedures and regulations. Manages all aspects of personnel processes. Communicates information effectively. Ability to make timely decisions and manage change process. Must interface with all departments as part of the management team. Specific: Responsible for oversight of environmental services and laundry - in the areas of team member job performance, scheduling, training, quality assurance and inventory control. Operates all environmental services equipment, ability to fill in all positions if needed.

Requirements

  • Will consider candidate with five years relevant experience.
  • Excellent communication skills and ability to relate well with people of diverse backgrounds, training and experience.
  • Required: Completion of AHE Foundations for Success in Environmental Services Management within the first 6 months of employment
  • Required: Completion of AHE Essentials of Infection Prevention and Environmental Hygiene within the first year of employment.
  • Essential: Clear Communication Skills Both Written and Verbal
  • Knowledge Of Basic Computer Programs
  • Able To Keep Confidential Information Regarding Patients, Team Members
  • Able To Withstand Crisis Situations
  • Has Skills to Provides Customer Service to Patients, Team Members and Visitors
  • High school graduate or equivalent

Nice To Haves

  • Bachelor's degree preferred.
  • Preferred - Certified Healthcare Environmental Services Professional (CHESP) certification
  • Preferred - Designated trainer status for Certified Health Care Environmental Services Technician (T-CHEST) or Certified Surgical Cleaning Technician (T-CSCT) a plus

Responsibilities

  • Assists in the management of departmental budgets (e.g., capital, projects, supplies, operations).
  • Ensures regulated medical waste is handled, packaged, stored and disposed of in accordance with federal and state regulations, and appropriate documentation is maintained.
  • Manages the necessary and required resources for the environmental services department and provides recommendations for staffing levels, products and equipment. Completes all Human Resources responsibilities for interviewing, hiring, managing, staff development, corrective actions and / or staff engagement needs.
  • Manages all quality improvement initiatives regarding training, auditing, inspecting, rounding, and making recommendations as needed.
  • Collaborates with the EVS director to establish dashboard metrics to track operations and improvement initiatives
  • Promotes a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention
  • Coordinates scheduling and oversees subcontractors and vendors
  • Supervises and/or performs on-call emergency services when needed
  • Compose general and technical reports
  • Establishes self as the Subject Matter Expert (SME) within environmental services, regulatory compliance, and training.
  • Effectively employs computer programs and mobile devices evidenced by proper log ins, using applicable hardware or software, attaching files, composing appropriate email messages and appropriately using internet browsers or sites
  • Takes a customer centered approach when addressing the needs of and interacting with patients, visitors, guests, team members and other health care workers
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