Environmental Services (EVS) Manager

Westminster-Canterbury of the Blue Ridge•Charlottesville, VA

About The Position

The Environmental Services Manager is an essential part of the Environmental Services team. Working as an EVS Manager, you are responsible for organizing and overseeing the day-to-day operational needs of the EVS Department. This position will coordinate the tasks of the EVS Supervisors and front-line staff. The incumbent will be responsible for maintaining a high standard of housekeeping throughout the facility by demonstrating leadership and oversight to staff while maintaining a high level of motivation. Assign duties, inspect work, investigate complaints regarding housekeeping services and equipment and administer corrective action. Oversee housekeeping supplies and equipment inventory, train new employees, and recommend disciplinary actions as needed.

Requirements

This position requires a high school degree and a minimum of three years of supervisory/leadership experience in an applicable role.
Must possess a valid driverâs license in the State of Virginia and be insurable under the companyâs insurance program.

Nice To Haves

Experience in a long-term care or CCRC setting preferred.
CPR Certification preferred.

Responsibilities

Monitor work of housekeeping staff to ensure prompt completion of high-quality work.
Assist EVS Director with associate relations, attendance and performance issues or concerns as appropriate.
Monitor and respond to requests from residents or staff that require special attention.
Assist and guide new and existing associates in understanding procedural guidelines.
Schedule annual cleaning for Residents, working directly with each request and ensuring the appropriate services are provided in a timely manner.
Participate in rotating weekend on-call schedule.
Responsible for the organization and execution of day-to-day work requirements in accordance with correct procedures and administration (including daily random inspections, minimum 14 inspections required per week).
Prepares daily schedules to plan, project and fulfill all customer needs including scheduling major projects while assuring adequate staff and supplies are available to perform such tasks.
Manage the departmental process for all equipment, furniture, and furnishings to ensure that they are properly maintained, checked, and kept in good working order.
Assist in the implementation of systems that can evaluate, analyze, and improve housekeeping performance.
Manage the inventory of housekeeping supplies, orders to par levels, while keeping costs in line with approved budget.
Liaise with relevant departments, in a timely fashion, to ensure that expectations are consistently met and, where possible, exceeded.