Environmental Services Director

Aramark • Manchester, NH

1d

About The Position

Aramark Healthcare+ is seeking candidates for an Environmental Services Director position at Catholic Medical Center in Manchester, NH. This is a management position, responsible for developing and executing custodial solutions to meet customer needs. Responsible for servicing and/or maintaining a physical location or site to client specifications. Manages the day to day operations of the Environmental Services (Housekeeping), including, but not limited to, overall cleanliness of the facility, linen distribution, patient/resident room cleaning, floor care, trash removal and biohazardous waste handling. Drives patient satisfaction scores.

Requirements

• Requires 3 to 5 years of Environmental Services Management experience
• Bachelor's degree or equivalent experience
• Healthcare experience within an Acute Care Hospital required
• Strong financial acumen and leadership skills required

Responsibilities

• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
• Overall ownership and accountability of operational management and financial performance of the unit
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations
• Manages the budget, forecasting and ensure the completion and maintenance of P&L statements. Deliver client and company financial targets.
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Oversees the management of the day-to-day operations of the Environmental Services Department (Housekeeping) and Laundry/Linen Department
• Ensures the Distribution of supplies, holds shift huddles, scheduling and training. Monitors performance.
• Manages floor care, trash removal and biohazardous waste removal, overall cleanliness of the building, and patient room cleaning.
• Participates in Environment of Care rounding and ensures that patient satisfaction rounding is conducted by management team. Provides service recovery to drive patient satisfaction and HCAHPS scores.
• Conducts quality audits and inspections.
• Communicates and builds relationships with other department leaders
• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager